Pay attention to what is still unresolved
A homeowner may have already spoken with several people. Ask what they were told and which questions remain, without assuming those earlier conversations settled their concern.
Bring your experience. Make a difference.
Put your New York homeowner experience behind a clearer, more thoughtful sales conversation.
Some of the best sales conversations start with a simple question: “What happened?” At Solar Exit New York, we want people who can ask that question, understand the answer and help a homeowner take the next step.
Tell us about yourselfIf you have sold solar, you know there is more to the job than a pitch. You have explained unfamiliar paperwork, answered difficult questions and earned someone's trust at their kitchen table. Those skills still matter when the conversation changes from buying solar to figuring out what went wrong.
Maybe you have dealt with delayed commissions, changing company priorities or one too many trips away from home. Maybe you simply want your next chapter in sales to feel more useful. Whatever brought you here, we would like to hear your story.
Solar Exit New York advocates for homeowners whose solar experience has not matched what they were promised. We help people facing confusing agreements, payment concerns or unresolved problems gather information for review and understand the next step. Your role starts with listening and explaining that process clearly.
A homeowner may have already spoken with several people. Ask what they were told and which questions remain, without assuming those earlier conversations settled their concern.
Knowing when to pause and ask another question can be as useful as knowing what to say. Tell us how you balance explanation with listening.
You can start with your own interest in the role or introduce a team. Share the experience and working relationships that you would bring to the conversation.
NYSERDA's resources for solar owners explain that qualifying newer projects can have a Customer Benefit Contribution on the electricity bill. That is one example of why installing panels does not mean every bill item disappears. The homeowner's utility, installation history and account details are needed to understand the actual statement.
A customer who remembers being told 'no more electric bills' may have a very different concern from someone asking about an unfamiliar line item. Let them describe what they understood, then gather the proposal and current bills. Neither the presence of a charge nor a production figure tells the whole story alone.
At Solar Exit New York, we want representatives who can make space for those distinctions. Your role is to introduce our review process and help the homeowner explain the mismatch between expectations and experience. Accuracy and a respectful pace matter more than having an immediate answer.
Be specific about your area, whether New York City, Long Island, the Hudson Valley, the Capital Region or western New York. Tell us about the customer relationships you have built there. Your ability to understand a household's concerns matters more than claiming statewide reach.
Explore our New York homeowner solar guide and homeowner FAQs.
We are interested in people who communicate clearly, follow up thoughtfully and care about doing right by the customer. Solar experience is useful, but it is not the only background worth bringing. If you are new to this kind of work, tell us why it interests you.
This starts with an introduction, not a lengthy application. Share a few details below and someone from our team will reach out to learn more about you and answer your questions.
We expect honest representation, respect for the homeowner’s decision and clear explanations of our service. Representatives do not provide legal advice or promise a cancellation, refund or other outcome.
Tell us a little about yourself. Someone from our team will reach out.